If you are searching for specific books which we don’t have in stock, we can easily order them for you. Just give us a call or send us an e-mail – or even better drop by in person – before 6:30 p.m. on weekdays or before 2 p.m. on Saturdays and you can already collect the items the next working day provided that they are in stock at the wholesaler. If you order after 6:30 p.m. on weekdays or after 2 p.m. on Saturdays your order will arrive in two workdays, again provided that the wholesaler already has the items in stock. We will gladly assist you in finding books and inform you about their availability/ETA so please don’t hesitate to make inquiries. Some foreign-language titles which need to be imported may take around 10 days (in some rare cases 20 days) to get here.
We kindly ask you to collect the books you have ordered as soon as possible. We normally keep the books delivered for our customers for a few weeks but given the volatility of the current situation, we are not willing to do that right now. As usual, we expect you to purchase every book that you have ordered because it is not possible for us to send books back without any negative repercussions. If a book you want to order needs to be imported, please be advised that the ongoing shutdown may cause delays and we will ask you to pay for such books in advance via invoice/bank transfer. For the time being, we are suspending our returns policy so we are not taking any purchased items back. We hope you will show understanding for these policy changes which we were compelled to make during these financially challenging times.
or order by phone